Free Resource
The hacked website checklist
Your site is hacked — or you suspect it is. Work through these ten steps in order. Click each one as you complete it.
- Confirm it's actually a hackCheck Google for your site (site:yoursite.com) — spam pages you didn't create are the classic sign. Also check for warnings in Search Console and messages from your host.
- Don't panic-deleteDeleting files randomly breaks the site further and destroys evidence of how they got in. Leave everything as-is until diagnosed.
- Protect your visitors nowIf you can, put the site in maintenance mode — every visitor who hits a hacked page is a customer you're losing and a reputation hit.
- Change the critical passwordsWordPress admin, hosting panel, and database passwords — from a clean device, not the one you normally use.
- Get a professional diagnosisThis is the step most owners skip — and why most 'cleanups' fail. A real diagnosis finds the backdoors, not just the symptoms.
- Remove everything maliciousMalware, obfuscated backdoors, spam pages, rogue admin accounts, malicious cron jobs — by hand, then verified with a full rescan.
- Close the entry pointUpdate everything, lock down logins, fix file permissions, add firewall rules. Skip this and the hack returns within weeks.
- Clear the warningsFile Google Safe Browsing review requests and blacklist delistings once the site is verifiably clean.
- Take a clean backupThe day the site is verified clean, take a full backup and store it off-site. This is your reset button.
- Stay protectedUpdates, monitoring, and regular scans — yourself, or with a care plan. A hacked-once site is a targeted site.
Tip: click a step to mark it done — your progress is just visual, nothing is sent anywhere.
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Steps 5–8 are the ones most owners get wrong.
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